Salesforce Services and Solutions in Dubai

Salesforce is an undisputed leader in providing SaaS offerings. Its products are categorized under various cloud-based offerings, including Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and Analytics Cloud. From Salesforce implementation to migration to custom app development, Microexcel has extensive experience and knowledge to help your enterprise unleash the potential of Salesforce.com.

Microexcel can provide your company an end-to-end CRM solution, ensuring that you get a strategic package evaluation and roadmap, robust implementation, rollouts, production support, and best quality development.

Our salesforce service offerings include:

Consulting

  • Business process reengineering
  • Cloud readiness assessment
  • Tool evaluation (on-premises vs. on-cloud)
  • Proof of concept (POC)

Salesforce CRM Implementation & Integration

  • Standard CRM implementation (Sales cloud, Marketing cloud, and Service cloud)
  • Workflows and Reports development
  • Portal development
  • Cloud-to-cloud integration
  • Cloud-to-in-premise integration
  • Functional system integration with SAP and other ERP’s
  • Application Integration

Salesforce Administration

  • Setup, configuration, and customization
  • Users, roles, profiles, and security settings
  • Workflows and approval process
  • Manage metadata
  • Configure UI and localization
  • Automation
  • Dashboards and report

Force.com Platform

  • Salesforce.com CRM extension and enhancement
  • Building batch jobs or triggers for automated processes
  • Building managed package (full life cycle development)
  • Building custom reports, dashboards, charts, KPIs
  • Building Salesforce sites (content management system)
  • Custom Pricing Application
    • Price Negotiation tool with suggestive pricing
    • Price manager to maintain price books, seasonal discounts, price thresholds for Sales
    • Integration of pricing with back end ERPs and order management
    • Profitability analysis based on Sales and predictive analysis based on price quotes
    • 360 degree view of pricing across organization

To learn more about how you can benefit from our salesforce services and solution, please send us an email to sales@microexcel.ae.

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